Everything you want
to know about Opal.

Opal is the Beauty Intelligence Operating System, an AI-native layer that sits beneath your beauty business and turns every appointment, conversation, purchase, and skin assessment into structured intelligence. She is not a booking tool or a marketing add-on. She is the operating layer that thinks, remembers, recommends, and acts.

No. Opal reads from your existing booking, POS, and intake systems as an intelligence layer. You keep the tools your team already knows, and Opal makes them smart.

Ask Opal, Opal SkinTwin, Opal Retain, Opal Revenue AI, Opal Demand, Opal Clients, and Business Brain. Each acts on the same memory in a different way, and together they turn your business into a learning system.

The SkinTwin is a living model of each client’s skin, body, and treatment response, updated after every visit. It is owned by your business and portable under client consent. It is the consumer relationship of the next decade.

Opal uses leading AI models, but every answer is grounded in your own business information and written in your brand voice, so it sounds like you, not a generic bot.

Yes. Ask Opal answers in a doctrine-aware demo mode when no key is configured. Add an Anthropic or OpenAI key in your environment to run live over your own data.

Never. Data dignity is doctrine. Client data is held under explicit consent, used only to serve that relationship, and never resold.

Strictly in server-side environment variables, which are never committed and never exposed to the browser.

Ask Opal is $20 a month, Salon is $49 a month, and Full Access is $149 a month. You can start on any tier and scale without re-platforming.

Securely through Stripe. Checkout and webhooks run server-side, and Opal never stores raw card details.

Anytime, from Billing. The same operating system serves a solo esthetician and a global brand, with no migration required.

Yes. Opal is procurement-ready with enterprise security and privacy review built in. See the Security and Trust page.